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Technical Q & A

If you can not find the answer to your question below please ask your question here.


Q.  
My floor has cracked what can I do?...


  • Invariably the material is not wrong, but it is the underlying structure that the stone has been laid on. See the Stone Federation flooring code.

Q.  
The stone I have now got does not match the sample I saw....


  • You must ensure you see enough samples of sufficient size to cover all variations, as it has to be remembered that stone is natural material.

Q.  
Where can I find assistance in locating a suitable stone?...


  • Contact the Stone Federation which will give you a local member to speak to or put you in touch with the technical help line.

Q.  
I am unhappy with the finish on my granite worktop...


  • It must be remembered that granite is a natural material and each type has its own characteristics and variations and must be realised and discussed with the stone supplier.

T: 01303 856123   E: enquiries@stone-federationgb.org.uk
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